Quote Request Policy
Effective Date: February 19, 2025
Circuit Holdings and its affiliated brands, including but not limited to Circuit Solar, Circuit Sensors, Circuit Weather, and The Off-Grid Solar (each referred to as an “Entity”), offer customized pricing for bulk orders, business customers, and special projects. This Quote Request Policy outlines the terms and process for requesting and receiving a price quote. By submitting a quote request, you agree to the terms outlined in this policy.
1. Eligibility for a Quote Request
Customers may request a quote under the following conditions:
The order includes bulk quantities of a product or multiple items.
The request is for business, government, or wholesale purchases.
A custom solution, project pricing, or specialized service is required.
The request is for a large-scale installation or an ongoing supply agreement.
The product or service requires custom specifications beyond standard offerings.
2. How to Submit a Quote Request
To request a quote, customers must provide the following details:
Contact Information: Name, company (if applicable), email, and phone number.
Product Details: SKU, model number, or description of the requested product(s).
Quantity: The number of units required.
Shipping Address: To calculate estimated shipping costs.
Additional Requirements: Any customization, special delivery instructions, or project details.
Quote requests can be submitted through the following channels:
Online Form: Available on the official Circuit Holdings website.
Email: Send inquiries to quotes@circuitholdings.com.
Phone: Call our sales team at 1-877-352-5396.
3. Processing Time
Quote requests are typically processed within 1-3 business days.
Additional time may be required for complex requests or custom solutions.
If further clarification is needed, a sales representative will contact you.
4. Quote Validity
All quotes are valid for 30 days from the date of issuance unless otherwise stated.
Prices quoted are subject to change due to fluctuations in material costs, exchange rates, and supplier pricing.
If a quote expires, customers must submit a new request for updated pricing.
5. Payment Terms for Quotes
Approved quotes may require a deposit or full payment before order fulfillment.
Payment methods accepted for quoted orders include credit/debit cards, bank transfers (EFT/ACH), and eTransfer (Canada).
Any special payment terms must be approved in writing.
6. Shipping and Fulfillment
Shipping costs, lead times, and delivery options will be included in the quote when applicable.
Custom or bulk orders may have extended lead times based on availability.
Expedited shipping options may be available at an additional cost.
7. Modifications and Cancellations
Customers can request modifications to a quote before acceptance; however, pricing may be adjusted accordingly.
Once a quote is accepted and payment is processed, the order cannot be canceled or modified unless otherwise agreed upon.
8. Contact Information
For questions regarding a quote request, contact us at:
Circuit Holdings
PO Box 721, Lytton, BC V0K1Z0, Canada
Email: quotes@circuitholdings.com
Phone: 1-877-352-5394
By submitting a quote request, you acknowledge and agree to the terms outlined in this Quote Request Policy. Thank you for choosing Circuit Holdings!