Shipping Policy

Shipping Locations

  • We ship to all locations across the United States and Canada. For international shipments, please contact our sales team for more details.

Processing Time

  • Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
  • Custom orders or large volume orders may require additional processing time.

Shipping Methods & Delivery Times

  • Ground Shipping: 3-7 business days.
    • Curriers
      • Purolator
      • Fedex
      • UPS
      • Loomis Express
      • Canada Post
  • Delivery times are estimates and may vary depending on your location and any unforeseen delays from the shipping carrier.

Shipping Costs

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
  • For orders requiring special handling or oversized items, a custom freight quote will be provided after checkout.

Tracking Your Order

  • Once your order is shipped, you will receive an email with tracking information. You can track your order using the provided tracking number.

Damaged or Lost Packages

  • If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and ensure a prompt replacement or refund as applicable.

Customs, Duties, and Taxes (International Orders)

  • Customers are responsible for any customs duties, taxes, or import fees that may apply to international shipments. Circuit Sensors is not responsible for delays caused by customs.

Address Changes & Order Modifications

  • Address changes can only be made before the order is shipped. Please contact us immediately if you need to change your shipping address.
  • Once an order has shipped, any changes or cancellations will not be possible.

Shipping Restrictions

  • We do not ship to PO Boxes or APO/FPO addresses.
  • Some products may have restrictions based on shipping regulations. If an item cannot be shipped to your location, you will be notified during the checkout process.

Customer Support

  • For any questions or concerns regarding shipping, please contact our support team at [insert contact email or phone number].